At GaseKan, we strive to deliver quality automotive parts with clear shipping costs and realistic delivery estimates. Please review our order processing times, shipping options, and delivery information below.
1. Order Processing Time
- Orders are typically processed within 1–2 business days, Monday through Friday, excluding public holidays.
- Orders placed on weekends or public holidays will generally be processed on the next business day.
- Once your order has shipped, you will receive a shipping confirmation email with tracking information. Tracking updates may take up to 24 hours to become available.
2. Shipping Methods, Costs & Delivery Times
Orders are fulfilled from our warehouse, depending on product availability and the shipping method available for the item.
Free Shipping Option
Estimated transit time: 3–5 business days after shipment.
Shipping cost: Free for products and orders displaying Free Shipping, subject to the applicable shipping terms shown on the product page and at checkout.
Standard Direct Shipping
Some products or destinations are available with our standard direct shipping.
Estimated transit time: 7–10 business days after shipment.
Shipping cost: As displayed on the applicable product page and at checkout.
Important: Import Duties and Customs Fees
Products shipped from outside the destination country may be subject to import duties, customs clearance fees, taxes, or other import-related charges. These charges may be payable by the customer upon import or delivery, depending on the shipment and applicable requirements. Such charges are not necessarily included in the product price or shipping cost displayed at checkout.
Please consider these potential charges before placing your order.
Estimated Total Delivery Time
The estimated total delivery time includes order processing and transit time:
Free shipping orders: Typically 4–7 business days, including processing.
Standard direct-shipping orders: Typically 8–12 business days, including processing.
These are estimates, not guaranteed delivery dates. Actual delivery times may vary due to carrier operations, customs clearance, weather, holidays, or other circumstances beyond our control.
Shipping Terms & Risk of Loss (FCA)
All purchases are made under FCA (Free Carrier) terms. The risk of loss and title for your items pass to you (the buyer) the moment we deliver the package to the shipping carrier.
- Goods are delivered to a specified location agreed with the customer
- Responsibility transfers to the buyer once the goods are handed over to the carrier
- The buyer is responsible for transportation from that point onward
3. Shipping Coverage & Address Restrictions
We serve customers worldwide to selected countries.
P.O. Boxes: Certain oversized or heavy automotive parts may not be eligible for delivery to P.O. box addresses. Please provide a physical street address when required.
Shipping availability, delivery estimates, and charges will be confirmed according to the product and delivery address.
- Responsibility Transfer: The risk of loss and title for your items pass to you (the buyer) the moment we deliver the package to the shipping carrier.
- Carrier Liability: While we arrange the shipping, the carrier assumes the physical risk of damage or loss during transit.
- Customs, Duties & Taxes: As the importer of record, you are responsible for all international customs clearance, including any applicable import duties, taxes, or local brokerage fees required by your country’s regulations.
4. Order Tracking
After your order has shipped, we will send a shipping confirmation email containing your tracking number and carrier details.
Please allow up to 24 hours for tracking information to activate. You can follow your shipment using the tracking link provided in the email.
- Immediate Reporting: If you receive a damaged part, please contact us within 48 hours to initiate a claim.
- Claim Window: Gasekan Auto is not responsible for claims regarding damaged or incorrect parts reported after 90 days from the delivery date.
- Lost/Stolen Packages: All claims for lost or stolen packages after confirmed delivery must be handled through the shipping company.
We will keep you informed in such cases.
5. Damaged, Defective, or Missing Items
Please inspect your order promptly after delivery.
If your order arrives damaged, defective, or with missing items, contact our customer support team within 7 calendar days of delivery.
Please provide:
Your order number
A description of the issue
Clear photos or videos of the shipping label, exterior packaging, and affected item
After reviewing the information, we will determine an appropriate resolution in accordance with our applicable policies. Depending on the circumstances, this may include a replacement or refund.
Parts that have been installed, bolted on or exposed to oil/fluids are not eligible for this claim.
6. Incorrect Address and Undeliverable Packages
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you discover an address error, contact us as soon as possible. Once an order has shipped, we may be unable to change its delivery address.
If a package is returned because of an incorrect address or refusal of delivery, additional reshipping charges may apply where permitted and as applicable to the circumstances.
7. Contact Us
For shipping questions, delivery updates, or assistance with an order, please contact:
Company: GaseKan (operated by Yiwu Qianjian E-Commerce Co., Ltd.)
Address: 1st Floor, B73, Qucheng Street, Houzhai Subdistrict, Yiwu, Jinhua, Zhejiang, China
Email: info@gasekanauto.com
Phone: +86 199 0688 5158 | +86 189 6826 8325
Thank you for shopping with GaseKan.