At GaseKan, we stand behind the quality and reliability of the automotive parts we offer. We work with trusted manufacturers and suppliers to provide replacement parts that meet strict quality and performance standards.

To give you complete confidence when purchasing from us, eligible products are covered by a limited warranty from the date of delivery. The warranty term varies and may be 1, 2 or 3 years, unless a different warranty period is specifically stated on the product page.

This Warranty Policy applies exclusively to the original purchaser and is subject to the terms and conditions outlined below.

1. Warranty Coverage
Our limited warranty covers eligible products against manufacturing defects in materials and workmanship under normal use and recommended service conditions.

If a product is confirmed to have a covered manufacturing defect during the warranty period, GaseKan will, at its discretion, provide one of the following remedies:
– A replacement product (of equal or equivalent performance)
– A replacement component or repair part, where applicable
– A store credit or partial/full refund of the purchase price

The specific resolution will depend on the nature of the issue, product availability, and the findings of our technical inspection.

2. Warranty Period
– The warranty term varies by product, ranging from 1 year up to 3 years starting from the date the order is delivered to the customer.
– The applicable warranty period for each item will be explicitly stated on that product’s listing page.
– Warranty coverage applies only to the original purchaser and is non-transferable to subsequent owners.

3. Warranty vs. 90-Day Return Policy
– Within 90 Days: Returns for refund or exchange (including unused/uninstalled items) are governed by our [Return & Refund Policy].
– After 90 Days: If a product develops a manufacturing defect after the initial 90-day return window has passed, it remains covered under this Warranty Policy for the remainder of its applicable warranty term.

4. How to Submit a Warranty Claim
If you believe your product has a manufacturing defect, please contact our Support Team before attempting to remove or ship the product back.

To initiate a claim, please provide:
1. Order Number and Proof of Purchase.
2. Vehicle Identification Number (VIN), Year, Make, Model, and Engine Code.
3. Detailed description of the problem or failure.
4. Clear photos/videos showing the product and the specific defect.
5. A formal diagnostic report or invoice from a certified professional repair facility/mechanic (required for installed parts).

Please do not return any product without receiving written Warranty Return Authorization (RMA) from GaseKan.

5. Warranty Evaluation & Inspection
To protect both parties and verify coverage, GaseKan may require the product to be returned to our facility for technical evaluation.
– If the inspection confirms a covered manufacturing defect, we will process your warranty replacement or refund promptly.
– If the inspection reveals that the failure was caused by improper installation, misuse, or non-covered external factors, the warranty claim will be denied.

6. What Is Not Covered (Exclusions)
This limited warranty does not cover product damage or failure resulting from:
– Improper installation, incorrect torque/clearance setup, or installation by unqualified personnel.
– Misuse, abuse, off-road abuse, negligence, accidents, or lack of proper fluid maintenance.
– Modifications, alterations, or unauthorized disassembly of the product.
– Use outside the product’s intended application or incompatible vehicle setups.
– Racing, competition, commercial fleet, or extreme track use (unless explicitly rated for such use).
– Normal wear and tear, cosmetic oxidation, surface rust, or atmospheric corrosion.
– Continued operation of the vehicle after a failure or symptom was initially identified.

7. Installation, Labor & Consequential Damages
This warranty strictly covers the eligible product itself. Unless expressly agreed upon in writing, GaseKan is not responsible for:
– Labor, installation, or re-installation costs
– Diagnostic fees or mechanics’ hourly charges
– Towing, roadside assistance, or vehicle storage fees
– Rental car expenses or alternative transportation costs
– Lost wages, loss of vehicle use, or business income losses
– Any other incidental, indirect, or consequential damages

We strongly recommend having all technical engine and drivetrain components installed by a certified mechanic.

8. Vehicle Fitment & Compatibility
Automotive engine parts vary strictly by Year, Make, Model, Engine Code, Trim, and OEM Part Number. Purchasing or installing a part on an incompatible vehicle voids warranty coverage for any resulting damage.

If you have fitment questions, please contact our support team to verify compatibility prior to installation.

9. Warranty Shipping Costs
– Approved / Confirmed Defects: If a warranty claim is validated, GaseKan will provide a prepaid shipping label for the return and cover standard shipping costs for the replacement item.
– Denied Claims: If a returned item is inspected and found not to be covered under this warranty (e.g., damaged by improper installation), the customer is responsible for return freight costs to retrieve the item.

10. Replacement Terms
– Replacements will be matched with the original product or a functionally equivalent part.
– If an exact replacement is permanently out of stock, GaseKan will offer a suitable alternative or issue a credit/refund.
– Receiving a warranty replacement does not restart or extend the original warranty period; the replacement item inherits the remaining warranty balance from the original purchase date.

11. External Events & Force Majeure
This warranty does not cover damages caused by environmental factors or events beyond reasonable control, including flood, fire, severe weather, road debris hazards, or accidents.

12. Need Assistance?
If you have questions about our warranty terms or need help submitting a claim, please contact our team:
Company: GaseKan (operated by Yiwu Qianjian E-Commerce Co., Ltd.)
Address: 1st Floor, B73, Qucheng Street, Houzhai Subdistrict, Yiwu, Jinhua, Zhejiang, China
Email: info@gasekanauto.com
Phone: +86 199 0688 5158 | +86 189 6826 8325